Why smart retailers are abandoning their delivery fleets and partnering with dedicated logistics providers to save millions annually.
47%
Average Cost Savings
$180K
Saved Per Vehicle/Year
23%
Fleet Downtime Eliminated
99.2%
On-Time Delivery Rate
For decades, major retailers believed that controlling their delivery operations through in-house fleets was the key to customer satisfaction and cost efficiency. However, comprehensive data from the American Transportation Research Institute (ATRI) and industry analysis reveals a starkly different reality.
Our analysis of 150+ retail operations across the Northeast United States shows that companies maintaining their own delivery fleets spend 40-60% more on last-mile logistics compared to those partnering with dedicated delivery providers like Sendy Logistics.
This case study breaks down the hidden costs of fleet ownership, provides real-world data, and demonstrates why the modern retail landscape demands a more flexible, cost-effective approach to delivery.
What most retailers don't account for when calculating their true delivery costs.
A new delivery van costs $35,000-$55,000. With a 5-year useful life and aggressive depreciation, you're losing $7,000-$11,000 per vehicle annually before it even hits the road.
$45,000
Average vehicle cost
According to ATRI's 2024 report, maintenance costs average $0.19 per mile. For a vehicle driving 25,000 miles annually, that's $4,750 in maintenance alone - not including unexpected breakdowns.
$15,000+
Annual maintenance per vehicle
The Bureau of Labor Statistics reports delivery driver turnover at 46% annually. Each replacement costs $8,000-$12,000 in recruiting, training, and lost productivity. Plus wages, benefits, insurance, and workers' comp.
$65,000+
Fully-loaded cost per driver/year
Commercial auto insurance has increased 42% since 2020. A single at-fault accident can cost $100,000+ in damages and increase premiums by 20-30% for years.
$12,000-$18,000
Annual insurance per vehicle
Fleet vehicles average 23% downtime for maintenance, repairs, and scheduling gaps. That's nearly a quarter of your investment sitting idle while you still pay for it.
23%
Average vehicle downtime
With diesel averaging $4.20/gallon in the Northeast and delivery vans averaging 12-15 MPG, fuel costs alone can exceed $8,000 per vehicle annually - plus parking, tolls, and permits.
$12,000+
Annual fuel & operating costs
For a retailer operating a 10-vehicle fleet, that's $1.38 million annually in delivery costs alone.
With Sendy Logistics, you eliminate fixed costs entirely and pay only for completed deliveries. Here's what that looks like for a typical retailer.
Annual Savings with Sendy Logistics
$652,080
47% reduction in delivery costs
Scale from 50 to 500 deliveries instantly during peak seasons without hiring or buying vehicles.
No workers' comp claims, no vehicle accidents on your insurance, no HR headaches.
Stop managing logistics and focus on what you do best - serving customers and growing revenue.